Refund Policy

Thank you for shopping at Hervé Studio. We value your satisfaction and aim to ensure an exceptional experience with our creative products and services. If you’re not fully satisfied with your purchase, we’re here to help.

Returns

We accept returns within 14 days from the date of purchase. To qualify, the item must be unused, in its original packaging, and in the same condition you received it.

Refunds

Once we receive and inspect your return, we’ll notify you about your refund status. Approved refunds will be processed to your original payment method. Shipping costs are non-refundable.

Exchanges

Exchanges are available for eligible items (e.g., different sizes or variants). Please contact us within 14 days of delivery for exchange instructions.

Non-Returnable Items

• Gift cards
• Digital downloads
• Custom or personalized designs
• Perishable or consumable items

Damaged or Defective Items

If your order arrives damaged or defective, please contact us immediately at support@hervestudio.com. We’ll arrange a replacement or refund as soon as possible.

Processing Time

Refunds and exchanges are typically processed within 5–7 business days after we receive your return. Please note that your bank or card issuer may take additional time to post the refund.

Contact Us

For questions about our refund policy, reach out at support@hervestudio.com.